Jessi was so personable and really evaluated my hair color approach. I am new to the area and this was my first time getting highlights by her. She did a great job. I also want to compliment a girl that works at the front desk, Jenna. I had originally scheduled an appointment with another stylist but it did not work with my schedule. Jenna went out of her way to connect me with Jessi. She even called Jessi on her day off to confirm that she had enough time for me on the day she was scheduling. With my work, I have small windows to get personal appointments. Jenna went out of her way to get my appointment set up. Most of all she made me feel that it was no problem at all for the extra work she put into making my appointment. Thanks to Jessi and Jenna for a great experience!