Hi Jody. We understand your concerns, but unfortunately this is the kit that your insurance supplies for your particular plan. As you know, your glasses are free as long as you choose from the kit. Since many patients do not like what medicaid offers, we always sell a 2nd pair for 50% off. That way you get a free pair and a second pair at a great price! When you have concerns about your coverage and what they supply, it is always a good idea to express your concerns to Medicaid. Perhaps in the future they will have a better selection.
Customer since 2010
I was very pleased with the service I received.except for the wait.The Doctor dilated my eyes she said I will be back in 20 minutes but the wait was 45 minutes.
I went to pick out my frames for my glasses. Everyone there is sweet. However, Dana is wonderful!! She helps pick out glasses that are in style and go well with my face shape and coloring. She is a terrific asset to this business. She makes you feel like family!!
Very positive experience for my first appointment at OneWay. Dr. Yeager was thorough, professional and pleasant. Mina was very curteous and helpful in assisting me select my glasses and processing the order. Every one was very polite and expeditious. Overall excellent service!
The staff was so nice and courteous! The doctor come and got me herself at the exact minute of my appointment time. She was personable and made me feel like I was in good hands. One of the other staff members went out of her way to help me find the perfect pair of glasses for me. I plan to come here in all future visits while I am in the area.
I can't say enough about this team. From Dr Cynthia, Brooke and Mina providing excellent service and getting me into a new pair of glasses and contacts yesterday. Such kind friendly warm and inviting atmosphere. You can tell they love what they do and love people.
Went there 3 years ago when we first moved to the Greenville area & our dog chewed up my daughter's eyeglasses. We loved the service then, but they were not in our insurance plan. They are now & we could not be happier with the service they do. Dana is so helpful & we plan to continue with them for years to come!
Professional and friendly!! Felt very comfortable during the entire cleaning procedure and very happy with the results. The information provided on daily dental care will help to create better habits for long term results. Great experience!!
Professional service and a personable staff! This office doesn't feel sterile or simply put a human grind shop. They take the time to listen to the client and address any concerns. I've never felt rushed or overlooked. We are 7 years strong and will continue to be a loyal client as exceptional customer service and a great client experience is priceless.