Hi Jody. We understand your concerns, but unfortunately this is the kit that your insurance supplies for your particular plan. As you know, your glasses are free as long as you choose from the kit. Since many patients do not like what medicaid offers, we always sell a 2nd pair for 50% off. That way you get a free pair and a second pair at a great price! When you have concerns about your coverage and what they supply, it is always a good idea to express your concerns to Medicaid. Perhaps in the future they will have a better selection.
Customer since 2015
It was awesome, quick, friendly service. Mina was delightful!
I had gotten a new pair of glasses about a week ago and I wore them for a couple of hours and just didn't like them at all!! I was in a quandary and decided that I'd try to see if I could just bring them back even if I wasn't able to get another pair! Well, Dana and Mina couldn't have been more accomodating and switced out my non-likeable glasses to a pair which I thought suited me better right then and there with just a co-pay!! I absolutely love this place and have been a customer for many years and with this wonderful and caring staff, will never leave!
My recent visit was awesome, thanks to Brooke's for being overall (professional, courtesy, friendly & 100% AWESOME). I would highly recommend to others as the best "Optical Store" in Greenville County.
Professional service and a personable staff! This office doesn't feel sterile or simply put a human grind shop. They take the time to listen to the client and address any concerns. I've never felt rushed or overlooked. We are 7 years strong and will continue to be a loyal client as exceptional customer service and a great client experience is priceless.